The Financial Times Guide To Business Development Blog, to highlight businesses with outstanding customer and client service. Could it be your business? Want to be considered?

Want to nominate your company or business for an award. In the firm belief that great customer or client service is the ‘holy grail’ of business development, I will be highlighting outstanding examples of companies, organisations and businesses who are able to demonstrate the importance of delivering a truly great experience. See our first winner … Viking River Cruises.

We are looking for companies or businesses of any size or sector who can demonstrate great examples of ‘going the extra mile’ for their customers or clients and who are driven by a desire to put their customers or clients first in order to exceed their expectations. If you think this is you or know of such a business just let us know.