by Ian_Cooper | Oct 1, 2012 | Business Development Advice And Tips, Crazy examples of customer service, Talking Point
How good are you at keeping your promises? There is nothing more corrosive in business development than broken promises schöne schreibschrift kostenlosen. Promise a customer or client something and guess what? They’ll believe you. Tell them that they will get a...
by Ian_Cooper | Aug 6, 2012 | Talking Point
A customer / client services dilemma. Food for thought and discussion. A real story and example to think about herunterladen. I recently walked into a firm of solicitors, where I had an appointment for a specific time. As I approached the receptionist at the desk and...
by Ian_Cooper | Jul 19, 2012 | Business Development Advice And Tips, Talking Point
How Not To Negotiate Over the next few weeks I will be passing on some tips about negotiation skills … very important in the business development world windows 7 für studenten kostenlos downloaden. First however to make you smile, is a bizarre example of what...
by Ian_Cooper | May 17, 2012 | Business Development Advice And Tips, Crazy examples of customer service, Talking Point
How much business are you losing that you could win? It never ceases to amaze me how much is spent by businesses of all sizes and sectors just to get prospective customers and clients to ring or visit them, only to literally throw away business by not spotting...
by Ian_Cooper | May 15, 2012 | Talking Point
Are high mark ups always good business? – £4 for a balloon or I’ll make your kid cry!!!!! A couple of weeks ago my wife and I took my two years old grandson to see a show at the theatre 7z herunterladen. This was a show that was based on a current...
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